Fares and Services Comparison
We have endeavoured to collect the correct prices, fare calculations, inclusions and exclusions from the other services.
Please assume the following comparisons are close approximates. 1 September 2023.
We have endeavoured to collect the correct prices, fare calculations, inclusions and exclusions from the other services.
Please assume the following comparisons are close approximates. 1 September 2023.
| Fare | Roam | Uber | Ola | Didi | Country Taxi | |
| Day: 8am to 8pm | Night: 8pm to 8am | *Surge = 170% - can be up to 800%. |
||||||
| How is the Fare Constructed |
Fixed Price, Pre Quote or Flagfall + Time + Distance |
Flagfall + Booking Fee + Time + Distance + Surge + Petrol Surcharge + Safe Ride Fee | Flagfall + Booking Fee + Time + Distance + Surge | Flagfall + Time + Distance + Surge | Flagfall + Time + Distance | |
| Fare Comparison from Gloucester |
Gloucester | 10 | 10-17 | 10-16 | 9-13 | 10-20 |
| Barrington |
15 | 19 | 18 | 17 | 27 | |
| Stratford | 30 | 32 | 31 | 30 | 48 | |
| Copeland | 35 | 49 | 46 | 43 | 57 | |
| Newcastle Airport (max passengers) |
360 (7) |
665 (6) |
792 Jayride (6) |
366 GoCatch (4) |
431 (8) |
|
| Flagfall | Day | 3.50 | 2.90 |
2.50 | 1.98 | 4.10 |
| Night/*Surge | 5.25 | *4.93 | *$4.25 | *$3.37 | $4.10 | |
| Additional Fees | Levy (included) | Petrol Surcharge Safe Ride Fee Surge (up to 800%) Levy |
Surge Levy |
Surge Levy |
Day/Night/Holiday Levy |
|
| Booking Fee | no fee | $0.85 | $0.55 | $0.50 | $2.50 | |
| P2P Levy | $1.10 | $1.10 | $1.10 | $1.10 | $1.10 | |
| Minimum Fare (+ included distance) |
Day | $10 (4km) | $9.90 (2km) | $10.10 | $9.08 | $9.70 |
| Night | $15 (4km) | $9.90 (2km) | $10.10 | $9.08 | $9.70 | |
| Rate per Minute | $1 | $0.61 | $0.60 | $0.34 | $0.96 | |
| Per Kilometre | Day |
$1.50 |
$1.80 | $1.70 | $1.82 | $2.36 <12km $3.23 12+km |
| Night/*Surge | $2.25 | *$2.59 | *$2.89 | *$3.09 | $2.81 <12km $3.85 12+km |
|
| Out of Area (20+km) | +$1/km | not available | not available | not available | ||
| Maxi Taxi (4-11 passengers) | +20%/pax | limited to 6pax | limited to 6pax | limited to 6pax | 150% | |
| Cancellation Fee | $10 | $8 | $10 | $6 | ||
| Clean | $100 | $150 | $150 | $80 | ||
| Features | ||||||
| Deliveries | Yes | Yes | No | Yes | Yes | |
| Dogs | Yes | Assistance Only | Assistance Only | Driver Discretion | Assistance Only | |
| Cash | Yes | No | No | No | Yes | |
| Cards | Yes | Yes | Yes | Yes | Yes | |
| Paypal | Yes | Yes | Yes | Yes | No | |
| Invoice | Yes | No | No | No | No | |
| Childseats | No | No | Some | Some | Some | |
| Airports | Yes | Some | Some | Some | Yes | |
| Discounts | Yes | New user only | Refer | Refer | No | |
| Driver's Status/Pay or Commission/Entitlements | Employee Award Wage + Super + Workcover |
SubContractor 72.5% No Super or Workcover |
SubContractor 85% No Super or Workcover |
SubContractor 90% No Super or Workcover |
Variable | |
Point to point transport includes all flexible transport services in a vehicle with 12 seats or less (including the driver) that can take customers on the route they choose, at the time that suits them, for a fare. Point to Point transport includes:
* Taxis
* Hire cars
* Tourist services
* Community transport
* Rideshare services (Roam)
In NSW, there are two categories of service providers - these are companies that can legally receive bookings and despatch them to drivers:
* Taxi service providers
* Booking service providers (Roam)
Upfront fare estimates
All booking service providers must provide you with an upfront fare estimate before your trip commences.
Pre-paid fares
If your driver asks, you’ll need to pay an upfront fare before the trip begins, and either pay the balance or receive a refund at the end of the trip.
Passenger Service Levy
All point to point transport service providers need to pay a temporary $1 Passenger Service Levy on all trips (including taxi, hire car and rideshare) taken in NSW, to help people like mums and dads and retirees who have put their lifetime savings into the industry and are now doing it tough. The levy is funding an industry adjustment assistance package.
© Roam Transport 2023